Technology Leadership · Austin, TX

I turn IT into
operating leverage.

Fourteen years building and running global technology at Take-Two Interactive — service delivery at scale, identity and vulnerability management, relentless automation, and AI deployed where it compounds.

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Identity automation·Service delivery at scale·Applied AI·Vulnerability management·Cost optimization·Team building· Identity automation·Service delivery at scale·Applied AI·Vulnerability management·Cost optimization·Team building·
01 — Profile

I build technology organizations that scale through systems, not headcount — and I keep my hands on the work, from identity automation to shipping AI software in production.

I spent 14 years at Take-Two Interactive (2K), growing from systems administrator to running global IT — a 20–25 person org across the US and Canada, ~8,000 assets, and the automation that removed entire categories of manual work.

My operating model is simple: run IT as a measured service — SLAs, KPIs, CSAT — own the security posture through identity governance and vulnerability management, automate the repeatable, and deploy AI where it compounds. I led 2K's GenAI platform rollout, and I ship LLM software in production myself.

Tareq Abbassi
Tareq AbbassiAUSTIN, TX
$1M
Annual spend eliminated
20–25
Org led · US & Canada
~2,000
Monthly ticket volume
8,000
Assets under management
02 — Selected work

Things I've built
and shipped.

Flagship · Live interactive demo

Executive IT
Command Center

A single pane of glass across the technology estate — security, infrastructure, assets, service delivery — with an AI layer that surfaces risk and writes the executive briefing. Built on the automation I ship, including zero-touch onboarding: ServiceNow → Workday → Active Directory → 1Password, hands-off.

CHART.JS · FASTAPI DESIGN · LLM BRIEFINGS · SERVICENOW · TENABLE · SENTINELONE
Open the live demo →
ta-command-center
Executive IT Command Center dashboard
iOS · Generative AI · In production

Drexo

A generative-AI iOS product I designed, built, and operate — Swift client, FastAPI backend, LLM integration. Live in production, with real users and real uptime accountability. Proof of AI capability, shipped end to end.

SWIFT · FASTAPI · LLM APIS · CLOUD BACKEND
drexoapp.com →
Drexo
Live · drexoapp.com
Identity & risk automation · Shipped at 2K

Automation that
removes the toil

Zero-touch onboarding wired through Workday → Active Directory → 1Password via API, plus an Okta SCIM mover/leaver lifecycle that keeps access accurate and offboarding instant. Vulnerability remediation runs through ServiceNow and Tenable against NIST CSF — backlog cut 20–30% in year one.

OKTA WORKFLOWS · SCIM · WORKDAY · ACTIVE DIRECTORY · 1PASSWORD API · TENABLE · NIST CSF
vulnerability-management · ai-assessment
Vulnerability management with AI assessment
03 — Track record

Fourteen years,
one company, real scope.

2021 – JUL 2026

Senior Information Technology Manager

Take-Two Interactive (2K) · Austin, TX
  • Lead a distributed IT team of 20 to 25 across US and Canada offices, delivering service for roughly 8,000 assets and about 2,000 tickets a month while sustaining high-90s SLA attainment. Define SLAs, track KPIs and CSAT, and coach the team toward ownership and accountability.
  • Partner across Security, People, Finance, Legal, and Engineering to align IT with business priorities. Own IT budget and vendor lifecycle; consolidated tool stack and reduced annual spend by $1M through platform rationalization.
  • Architected enterprise identity and access management in Okta, deploying SSO, MFA, and automated SCIM-based provisioning for movers and leavers. Maintained access accuracy across role changes and departures, strengthening security posture across the SaaS portfolio.
  • Own the end-to-end vulnerability management program in ServiceNow and Tenable, aligning prioritization, remediation, and validation to NIST CSF and CIS Benchmarks. Reduced the open backlog 20 to 30% in year one and led internal audits through evidence collection and access reviews.
  • Built the IT governance and service-management framework from scratch — SLAs, KPI and CSAT reporting, CAB change approvals, and a communications cadence — giving leadership real visibility into service delivery.
  • Automated end-to-end onboarding across HR, HRIS, and IT — a ServiceNow request flows through Workday → Active Directory → 1Password via API, provisioning permissions, display name, and a rotated credential for fully hands-off, day-one-ready access.
2018 – 2021

Information Technology Manager

2K · Los Angeles, CA
  • Stood up IT support across six new office locations (Los Angeles, Las Vegas, Vancouver), hiring local teams and building training and documentation frameworks. Built a multi-site organization recognized for service quality and technical depth.
  • Led an end-to-end JAMF/Intune MDM migration for a mixed Mac and Windows fleet across Google Workspace and Microsoft 365, standardizing deployment to improve compliance and reduce configuration drift.
  • Administered SentinelOne EDR and Okta, partnering with security to strengthen endpoint protection; led the end-to-end rollout of hardware-key (YubiKey) MFA and stricter Okta access policies.
  • Established escalation paths and service standards for the regional support team, implementing ITIL-aligned incident, change, and CMDB practices in ServiceNow to improve asset accuracy and change success rate.
2012 – 2018

Systems Administrator

2K · Novato, CA
  • Supported developer teams and multiple studios with systems administration, server maintenance, build environments, and engineering tooling; automated core tasks with PowerShell to reduce manual workload, and coordinated technical onboarding for new studio staff.
04 — Capabilities

The toolkit.

Team building & coaching SLAs / KPIs / CSAT IT budget & vendor management ITIL / ITSM Okta & Okta Workflows SSO · SCIM · MFA Active Directory Google Workspace · Microsoft 365 JAMF · Intune · SCCM macOS & Windows fleets Vulnerability management · Tenable SentinelOne EDR NIST CSF · CIS PowerShell · API integrations GenAI platform management LLM app development ServiceNow workflows CAB & change management
05 — Let's build

Open to the
right seat.

Director-level technology leadership · Austin, TX or remote

abbassi.t@gmail.com LinkedIn Résumé (PDF)